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Customer Support

Real help from real people. Here is everything you need to reach us and get your issue resolved quickly.

Before You Contact Us

Most questions about delivery times, tracking, returns and payment methods are answered on our FAQs, Shipping Policy and Returns & Refunds pages.

Order Issues

Wrong item, damaged parcel or missing delivery? Email us your order number and photos and we will make it right — replacement or refund.

Response Times

Our team is available Monday – Friday, 9:00 AM – 6:00 PM (CST) and replies within 24 hours on business days.